1. General Information
Protecting your personal data is very important to us. As a service and solution provider, we process your data exclusively in accordance with the applicable legal regulations (GDPR, TMG). This privacy policy informs you about the type, scope, and purpose of the collection and use of personal data on our website.
2. Controller
Factor2 Energy GmbH
Bismarckstraße 142, 47057 Duisburg
joerg.strohschein@factor2-energy.com
+49 172 2669562
3. Collection and Processing of Personal Data
We process personal data when you:
- visit our website (e.g., IP address, browser information),
- contact us via the contact form or email,
- request a quote or discuss a project with us,
- register for our newsletter or support services.
Processing is carried out to fulfill contractual or pre-contractual obligations, to safeguard legitimate interests, or based on your consent.
4. Purpose of Data Processing
Data is processed for the following purposes:
- Communication with prospects and clients
- Preparation of offers and project execution
- Technical administration and optimization of the website
- Analysis of user behavior to improve our services
- Provision of support and service offerings
5. Data Disclosure
Your data will only be shared with third parties if necessary for contract fulfillment (e.g., hosting providers, subcontractors), if you have given your consent, or if there is a legal obligation to do so.
6. Use of Analytics Tools and Third-Party Services
We may use tools such as Google Analytics, Microsoft Clarity, or similar services on our website to analyze user behavior. These services use cookies and may transfer data to servers in third countries. Processing is based on your consent in accordance with Art. 6(1)(a) GDPR.
7. Cookies
Our website uses cookies to provide essential functions and enhance the user experience. You can restrict or disable the use of cookies in your browser settings.
8. Your Rights
You have the right to:
- access your stored data
- correct inaccurate data
- request deletion or restriction of processing
- data portability
- object to data processing
- withdraw consent at any time
Please contact us using the details provided above.
9. Data Retention
Personal data is stored only as long as necessary for the respective purposes or as required by legal retention periods.
10. Changes to This Privacy Policy
We reserve the right to update this privacy policy as needed, for example, due to changes in legal requirements or our service offerings.